Procurement Portal

Contact Us

Betopia Group — Procurement Division

Office Address

Lotus Kamal Tower - 2, Level 6, 59 & 61, South Avenue,
Gulshan Ave Dhaka 1212, Bangladesh

Office Hours

Sunday – Thursday, 8:00 AM – 5:00 PM (Asia/Dhaka)

Support Information

For technical issues with the portal (login, uploads, errors), email [email protected] with your vendor ID and a screenshot.

For tender-specific questions, use the Q&A feature on the individual tender page within the clarification window.

For billing / payment queries, include your PO number and invoice reference in your email.

Response time: within 1 business day for portal issues, 2–3 days for tender clarifications.